Contact

Information clause

Customer Support

Bok@pkl.pl

(+48) 18 20 20 300

Hotline's working hours:

8 am - 4 pm; on December 24th 2023 hotline is open at 8am - 2 pm

Contact our centers

Kasprowy Wierch

(+48) 18 20 20 300

Kuźnice 14, 34-500 Zakopane

N: 49^o 16' 45.811", E: 19^o 58' 45.103"

Gubałówka

(+48) 18 20 20 300

ul. Na Gubałówkę, 34-500 Zakopane

N: 49^o 17' 54.325", E: 19^o 56' 43.284"

Jaworzyna Krynicka

(+48) 18 20 20 300

ul. Czarny Potok 75 , 33-380 Krynica Zdrój

N: 49^o 25' 9.264", E: 20^o 55' 35.796"

Góra Parkowa

(+48) 18 20 20 300

ul. Nowotarskiego 1, 33-380 Krynica Zdrój

N: 49^o 25' 2.606", E: 20^o 57' 24.791"

Palenica

(+48) 18 20 20 300

ul. Główna 7, 34-460 Szczawnica

N: 49^o 25' 32.372", E: 20^o 28' 53.122"

Góra Żar

(+48) 18 20 20 300

ul. Górska 21, 34-312 Międzybrodzie Żywieckie

N: 49^o 46' 18.929", E: 19^o 13' 20.889"

Mosorny Groń

(+48) 18 20 20 300

Zawoja 2525, 34-222 Zawoja

N: 49^o 37' 21.2736", E: 19^o 33' 48.9348"

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How to call for help in the mountains?

985 601 100 300

985

601 100 300

An internationally recognized means for obtaining help in the mountains is a distress signal in the form of an audible sound or illumination transmitted six times per minute. This is followed by a one-minute pause. Three blasts or flashes per minute is the appropriate response once the signal is received.

If you have received a distress signal: try to establish the location from where the signal is being transmitted, relate your position to your surroundings in order to be able to locate this place again or to describe it, and try to remember as many details about the site of the accident and the person transmitting the distress signal. If there are other people with you, leave someone at the accident site with the person in distress and call for help as quickly as possible.